Privacy Policy
Weaver's Atelier ('we', 'us', 'our') is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect information you provide directly and information collected automatically when you use our website.
Information You Provide
- •Contact information (name, email, phone, address)
- •Payment information (processed securely by Stripe)
- •Measurements and fit preferences
- •Order history and communications
- •Account credentials if you create an account
Information Collected Automatically
- •Device information (browser, operating system)
- •IP address and approximate location
- •Pages viewed and interactions on our site
- •Referral source and time spent on site
How We Use Your Information
- •Process and fulfill your orders
- •Communicate about your orders and inquiries
- •Send transactional emails (confirmations, shipping updates)
- •Improve our website and services
- •Send marketing communications (only with your consent)
- •Comply with legal obligations
Who We Share Data With
We do not sell your personal information. We share data only with service providers necessary to operate our business:
- •Stripe (payment processing)
- •Shipping carriers (delivery)
- •Email service providers (transactional and marketing emails)
- •Analytics providers (website improvement)
All service providers are contractually required to protect your data.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- •Access the personal data we hold about you
- •Correct inaccurate information
- •Request deletion of your data
- •Opt out of marketing communications
- •Export your data in a portable format
To exercise these rights, contact us at privacy@weaversatelier.com.
Data Retention
We retain your data as long as necessary to provide services and comply with legal obligations. Order records are kept for 7 years for tax and legal purposes. You can request deletion of your account data at any time.
Security
We protect your data with industry-standard security measures including encryption in transit (HTTPS), secure payment processing through Stripe (PCI-compliant), and restricted access to personal data.